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Cookie Policy

Learn how London Education Centre uses cookies and similar technologies to enhance your experience on our website and educational platforms.

Last Updated: December 2024

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website or use our educational platforms. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.

This Cookie Policy explains how London Education Centre KSA ("LEC," "we," "us," or "our") uses cookies and similar technologies on our website (lec.edu.sa) and related educational platforms.

By continuing to use our website, you consent to our use of cookies as described in this policy.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled:

  • Authentication cookies: Keep you logged in to your account
  • Security cookies: Protect against fraudulent activity
  • Load balancing cookies: Ensure optimal website performance
  • Form cookies: Remember information you've entered in forms

Legal Basis: These cookies are essential for providing our services and are necessary for the legitimate operation of our website.

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

  • Google Analytics: Tracks website usage and performance
  • Page load analytics: Monitors website speed and functionality
  • User behavior tracking: Understands popular content and features
  • Error monitoring: Identifies and fixes technical issues

Purpose: These cookies help us improve our website and educational services based on user behavior and preferences.

2.3 Functional Cookies

These cookies enhance your experience by remembering your choices:

  • Language preferences: Remember your selected language (Arabic/English)
  • Theme settings: Save your display preferences
  • Curriculum filters: Remember your preferred educational programs
  • Location settings: Store your region preferences

2.4 Marketing and Advertising Cookies

These cookies help us show relevant content and measure campaign effectiveness:

  • Social media pixels: Track interactions with social media content
  • Remarketing cookies: Show relevant ads on other websites
  • Campaign tracking: Measure the effectiveness of our marketing efforts
  • Conversion tracking: Understand which marketing channels drive enrollments

Your Choice: You can opt out of these cookies through your browser settings or our cookie preferences center.

3. How We Use Cookies

We use cookies for the following purposes:

3.1 Website Functionality

  • Maintain your login session when accessing student portals
  • Remember your language and region preferences
  • Enable interactive features like course filters and search
  • Provide secure access to educational resources

3.2 Performance Monitoring

  • Track website speed and identify areas for improvement
  • Monitor which pages are most popular and useful
  • Understand user navigation patterns
  • Identify and fix technical issues

3.3 Educational Enhancement

  • Personalize content based on curriculum interests
  • Recommend relevant courses and programs
  • Track learning resource usage
  • Improve our educational content and services

3.4 Marketing and Communication

  • Show relevant educational content and updates
  • Measure the effectiveness of our outreach efforts
  • Provide personalized information about our services
  • Retarget visitors with relevant educational opportunities

4. Third-Party Cookies and Services

We work with trusted third-party services that may set their own cookies. These include:

Analytics Services

  • • Google Analytics
  • • Google Tag Manager
  • • Hotjar (user experience)

Communication Tools

  • • WhatsApp Business API
  • • Email marketing platforms
  • • Live chat services

Educational Platforms

  • • Learning management systems
  • • Video conferencing tools
  • • Educational content providers

Social Media

  • • Facebook/Meta Pixel
  • • LinkedIn Insights
  • • Twitter Analytics

Each third-party service has its own privacy policy and cookie usage. We recommend reviewing these policies to understand how your data is handled by these services.

5. Cookie Duration and Storage

5.1 Session Cookies

These temporary cookies are deleted when you close your browser. They're used for:

  • Maintaining your login session
  • Storing temporary form data
  • Managing shopping cart contents

5.2 Persistent Cookies

These cookies remain on your device for a set period and are used for:

  • Functional cookies: Up to 1 year
  • Analytics cookies: Up to 2 years
  • Marketing cookies: Up to 1 year
  • Preference cookies: Up to 6 months

Note: You can clear cookies at any time through your browser settings, though this may affect website functionality.

6. Managing Your Cookie Preferences

6.1 Browser Settings

You can control cookies through your browser settings. Here's how:

Chrome

Settings → Privacy and security → Cookies and other site data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and site data

6.2 Cookie Preference Center

We provide a cookie preference center where you can:

  • View all cookies used on our website
  • Accept or reject different categories of cookies
  • Update your preferences at any time
  • Get detailed information about each cookie's purpose

Cookie Preferences

Manage Cookie Settings

Click here to access your cookie preferences and make changes to your consent settings.

7. Impact of Disabling Cookies

While you can browse our website with cookies disabled, some functionality may be limited:

Limited Functionality

  • Login sessions may not persist
  • Language preferences won't be saved
  • Forms may need to be refilled
  • Personalized content won't display

Available Features

  • Basic website browsing
  • Access to course information
  • Contact form submission
  • Phone and email contact

Educational Platform Access: Some educational features and student portals require cookies for security and functionality. These may not work properly with cookies disabled.

8. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

  • Post the updated policy on our website
  • Update the "Last Modified" date at the top of this page
  • Notify users through our website banner or email (for significant changes)
  • Request new consent where required by law

We encourage you to review this policy periodically to stay informed about how we use cookies.

9. Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy:

London Education Centre KSA

Data Protection Team

8248 Prince Muhammad Ibn Saad Ibn Abdulaziz Rd, 5759, Al Malqa

Riyadh 13525, Saudi Arabia

10. Related Policies

This Cookie Policy is effective as of December 2024 and was last updated on December 2024.